Bbot news

Bbot named “Best Contactless Ordering and Room Service Solution”

Melanie O'Hanlon
Marketing Associate

It’s that time again: tech awards season. What better way to kick off January than announcing Bbot’s first win? 

We’re honored to be featured in HotelTechReview’s “Best Hotel Software of 2022,” and to receive Best Contactless Ordering and Room Service Solution for the second year in a row! 


HotelTechReport is a site dedicated to finding the right tools for your business and software you can rely on. These days, businesses rely more than ever on tech to power hospitality: taking orders, managing guest relations, and bringing loyal customers back time and again.

At Bbot, we know a thing or two about reliability. Our ratings snapshot speaks for itself with 96% of respondents recommending us! One anonymous review said:

Their team was extremely helpful and supportive during the whole onboarding and remains so. We have a complex business model that required some customization and Bbot was very clear with setting our expectations for what could and could not be done, and then keeping us informed about timelines. They were super responsive when we had questions and concerns too. -City Executive

Our team works around the clock to ensure that you can count on your software to do its job because we know that in this industry, reliability is everything. From our hands-on onboarding process to 365 days/year customer support, we make sure our tech operates at peak performance, doing exactly what you need to run your business smoothly. 


Not all hospitality businesses are created the same — each one comes with a unique set of needs to run smoothly. At Bbot, we believe that your tech stack should be as one-of-a-kind as your business.

Great functionality and customization options built to suit your operation no matter your service levels. This can hugely help your company! - General Manager

Bbot’s comprehensive features and integrations are built to fit whatever your business needs. Our tech solutions can be mixed and matched with your existing POS, loyalty program, and other software to create your dream tech stack and fill your niche requirements. Our online ordering system is customizable down to the smallest detail, appearing as a natural extension of your existing brand in all areas of your business.


You need control over the most important aspects of your business: the operations, brand experience, and the customer journey. Every detail matters and your tech should conform to fulfill these needs.

A seamless experience is the cornerstone for any hotel business seeking to define itself, and our solution is perfect for easy differentiation from competitors. Order throttling, location-specific QR codes, split kitchen routing, and comprehensive accounting features are some of the powerful muscles behind our beautiful menus, giving hotel operators and owners the keys to own their business.

I like that I have good control of my products with a seamless flow from customer to kitchen/bar. It gives customers that are nervous about dining inside a way to have the least amount of interaction with staff but still get to enjoy a meal or drink. - General Manager

Check out the benefits of our award-winning software and how it can work for your business.

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