Bbot news

Your restaurant CRM comes with digital order and pay

Sara Detrik
Marketing Manager

Bbot teamed up for full integration and partnership with restaurant CRM juggernaut, OpenTable! Together, we’re revitalizing the hospitality industry by combining what makes us great into one simple solution.

It’s no secret that restaurant tech has advanced lightyears over the last two years, with many digital dining companies stepping up to offer answers to the pandemic problem. OpenTable and Bbot bring something new to the table: a full and more complete look at your customer’s journey. We believe in giving operators more quality tools and flexible options to suit their individual needs. 

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Marketing to restaurant customers

OpenTable tracks orders and reservations, and Bbot manages what they’re ordering and when for a perfect combination. This combination means enhancing your restaurant marketing plan with tactical reach out to both your best customers and those who just need a little push to become brand ambassadors.

This new approach to personalized digital marketing for restaurants is part of our partnership’s promise to be a flexible and easy solution for merchants. This is an era of individual problem solving where no one size fits all businesses. Dictating what data you collect in your restaurant CRM and how you use it helps devise new tools and campaigns that defy cookie-cutter expectations. 

Building brand awareness

Marketing isn’t the end of the story. By placing your Bbot custom URL in your OpenTable profile, you offer a new delivery option for the husband who forgot to make a reservation, the birthday girl alone in a new city, or anyone looking for a new option when reservations are booked solid. 

The link opens the door and ushers your guest into an interactive branded menu, seating them at your restaurant’s best table, even when that’s their couch. With this CRM software, you now have the opportunity to upsell before a reservation or provide delivery straight to their door. 

Guests never have to look far for your online ordering site when you keep the link in your OpenTable profile. It’s easy to access, use, and manage for the perfect lightweight experience.

The best restaurant CRM for digital ordering

Bbot’s partnership with this top-tier restaurant CRM software is live now and ready to transform your restaurant. Dive in now to see what new and exciting features our partnership offers and get a taste of how we’re keeping merchants like you operating at their best.

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