Tech Talk for Servers: A Guide to Explaining Digital Ordering to Guests

Take the burden off of staff when working with digital ordering. This training guide teaches servers how to talk with guests without the tech jargon.

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Includes tips from real servers with years of experience working with digital ordering tech.

Your server-saving guide to digital ordering

Digital ordering is one of the top tech solutions for keeping the lights on. But how do your servers explain digital ordering to patrons without all the tech jargon?

Tech talk for servers is the perfect addition to your restaurant server training program, giving your team a line-by-line script for engaging with patrons about how digital ordering works.

We observed real servers at work to build this script, and noticed immediately that they were:

  • More at ease with guests
  • More eloquent when explaining ordering
  • And more likely to get higher tips from their easy demeanor