Merchant Privacy Policy

Effective as of November 24, 2021. For a prior version of our Policy, click here.

1. Personal information we collect

2. How we use personal information

3. Sharing and disclosure of personal information

4. Data retention

5. California privacy rights

6. Children

7. European Users

9. Cookies and other tracking technologies

We use cookies and other tracking technologies to operate and administer the Service, gather usage data, and improve your experience. A “cookie” is a piece of information sent to your browser or device by a website you visit. Cookies can be stored on your computer or device for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it) and help recognize your computer when you open your browser and browse the Internet again (persistent cookies).

For more details on cookies please visit All About Cookies. For European Users, when you first visit the Site and the Service, you will be asked to consent to the use of cookies and similar technologies (other than Strictly Necessary Cookies as defined below) on the Site and the Service in accordance with this Privacy Policy, and if you accept we will store these cookies and similar technologies on your computer. Our lawful basis for setting cookies and similar technologies other than Strictly Necessary Cookies is your consent, which you can provide in the way described above.

We may also rely on another lawful basis for our subsequent processing of your Personal Information collected through cookies and similar technologies, such as our legitimate interest in conducting statistical analysis, as described in this Privacy Policy.Types of Cookies Used: The following chart sets out how we use different categories of cookies and similar technologies, as well as information on your options for managing the settings for the data collection by these technologies:

Strictly necessary

Used to provide users with the services and functionality offered through our Service, such as enabling ordering and payment, and to use some of its features, such as the ability to log-in and access secure areas and process payments. These are session cookies and are essential for using the Service.

Who serves the cookie/ technology

Stripe, Inc. and Plaid, Inc. (payment processing)

opt out

Because these cookies are strictly necessary to deliver the Service, you cannot refuse them.

Analytics / Performance

Used to recognize and count the number of visitors to the Service and to gather statistics regarding the use of the Service (including number of page views, number of visitors, and time spent on each page). This helps us improve the way our Service works and your experience on it, for example by making sure users can find what they need easily.

Who serves the cookie / technology

The analytics tools used on the Service include:
Google Analytics: a web analytics service provided by Google Inc. (“Google”). The information collected by Google (including your internet protocol (IP) address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the Service, compiling reports on the Service activity and providing further services to us relating to the Service usage. Learn more about Google Analytics’ privacy practices here, and for information on the expiration of these cookies read here.
Facebook Analytics: Learn more about these technologies and their duration here: Privacy Policy.
FullStory: Learn more about these technologies here: Privacy Policy.

opt out

You can prevent your data from being collected by Google Analytics on the Service by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser here.

Advertising / Targeting

We use cookies and pixels from third parties that enable such parties to serve ads to you based on your visit to the Service and also allow us to analyze the performance of our ads.

Who serves the cookie / technology

HubSpot: We use a marketing automation and analytics tool provided by HubSpot, Inc. This tool is used to help us analyze how you interact with the Services and enables us to personalize user experience, including through marketing communications.

The HubSpot cookies/pixels collect Personal Information submitted by you via web forms, including name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Data may also include information about your computer (such as operating system), geographical location (as indicated by publicly available IP address records), browser type, referral source, length of visit, and pages viewed. Learn more about HubSpot’s practices and cookie duration here.

opt out

You can prevent your data from being collected by HubSpot by turning off cookies in your browser (please see the “Your Choices Regarding Cookies” section below for more information).

10. Security

11. Your choices

12. Changes to the privacy policy

13. Contact us